Whether it's hurricanes, tornadoes, wildfires or earthquakes; being properly prepared in the event of a disaster can save your life and lives of your loved ones. But people don't always take the time or the steps to properly prepare.
Check out my interview with OnStar Crisis Incident Manager Mary Ann Adams and GM Head of Consumer Affairs James Bell from General Motors, as they share advice on how to be prepared for any emergency or disaster.
Check out the interview here:
About the talent:
Mary Ann Adams joined OnStar in 2003 and is responsible for the customer experience during severe weather, crisis and large scale emergency events. She was appointed to her current position in 2007 where she oversees the day-to-day activities of event monitoring and incident management relative to OnStar's response to support its subscribers. She began her career in the field of market research focusing on customer satisfaction, expanding her role in meeting customer expectations and business management where she developed and managed an outsourced call center. Adams received both a bachelor and master's degrees of Business Administration from Wayne State University in Detroit, Michigan.
With over 16 years of experience, James Bell is a nationally recognized and authoritative resource within the automotive industry. During his tenure, James has diligently analyzed and effectively communicated automotive data and research to multiple constituencies, including the national and international media, automotive manufacturers, dealers, and the every-day shopper. His multifaceted experience has led to a unique perspective on the industry that easily crosses over the boundaries between the general consumer and passionate enthusiast. Prior to joining GM, James was Vice President of Corporate Communications and Executive Market Analyst for Kelley Blue Book. In this role, he was charged with promoting the KBB.com brand and driving traffic to its award-winning Web site. Bell holds a Bachelor of Arts degree in Broadcast Communications and Political Science from California State University.
I want to thank General Motors for this interview opportunity! I also want to thank Mary Ann Adams and James Bell for taking out the time to discuss and answer my questions. I want to apologize to Mary Ann for calling her Mary during the interview.
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Check out my interview with OnStar Crisis Incident Manager Mary Ann Adams and GM Head of Consumer Affairs James Bell from General Motors, as they share advice on how to be prepared for any emergency or disaster.
Check out the interview here:
About the talent:
Mary Ann Adams joined OnStar in 2003 and is responsible for the customer experience during severe weather, crisis and large scale emergency events. She was appointed to her current position in 2007 where she oversees the day-to-day activities of event monitoring and incident management relative to OnStar's response to support its subscribers. She began her career in the field of market research focusing on customer satisfaction, expanding her role in meeting customer expectations and business management where she developed and managed an outsourced call center. Adams received both a bachelor and master's degrees of Business Administration from Wayne State University in Detroit, Michigan.
With over 16 years of experience, James Bell is a nationally recognized and authoritative resource within the automotive industry. During his tenure, James has diligently analyzed and effectively communicated automotive data and research to multiple constituencies, including the national and international media, automotive manufacturers, dealers, and the every-day shopper. His multifaceted experience has led to a unique perspective on the industry that easily crosses over the boundaries between the general consumer and passionate enthusiast. Prior to joining GM, James was Vice President of Corporate Communications and Executive Market Analyst for Kelley Blue Book. In this role, he was charged with promoting the KBB.com brand and driving traffic to its award-winning Web site. Bell holds a Bachelor of Arts degree in Broadcast Communications and Political Science from California State University.
I want to thank General Motors for this interview opportunity! I also want to thank Mary Ann Adams and James Bell for taking out the time to discuss and answer my questions. I want to apologize to Mary Ann for calling her Mary during the interview.
Please click the "Join this site" button on the right hand side, subscribe, and check out my other posts!
Like The Green Light on Facebook: https://www.facebook.com/theglight?ref=hl
Follow us on Twitter: https://twitter.com/AntonioJakes
Pin us on Pinterest: http://pinterest.com/theglight/
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